Your clinic's phone, answered around the clock.
An always-on answering service for aesthetics clinics. Every call your team can't reach gets picked up and booked into Pabau. Never voicemail.Kytona is an always-on answering service for UK aesthetics clinics. When your team can't get to the phone, whether it's after hours, the weekend, mid-treatment, or the line's engaged, the call is picked up, qualified, and booked straight into your Pabau calendar. Never voicemail.
Hear the AI take an after-hours call
The calls you can't take, answered and booked
We don't hand you software and walk away. We set up your answering line, wire it to your phone, book into Pabau, and run it for you, for every hour your front desk can't pick up.
Never miss a high-intent caller
The AI answers after hours, at weekends, mid-treatment, and when the line's engaged. Those are the exact moments enquiries leak to a competitor today.
Bookings by morning, not voicemails
Patients ring at 8:47pm. You open up to consultations already in the diary with a reference, instead of a voicemail nobody returns.
Books into Pabau for you
It checks live availability and writes the consultation straight into your booking system. No new dashboard, no double-bookings.
UK-built and compliant
Never promotes or prices Botox or any prescription-only treatment. It books a consultation with your practitioner. GDPR-ready and processed in the UK.
Cover every hour you're closed
No rotas, no overtime. The agent answers 24/7, including evenings and weekends, whenever your team is away from the desk.
Fully managed, done for you
We build the agent, wire up your call forwarding, monitor every transcript, and refine it. It's a service we run, not software you manage.
What changes when Kytona answers the phone
What your clinic loses to a missed call today, and what changes the moment Kytona picks up.
Operational impact
Before vs afterWithout Kytona
Voicemail, missed calls, lost patients
- Calls after 6pm and at weekends roll to voicemail nobody returns
- The phone rings while your practitioner is mid-treatment with gloves on
- High-intent callers comparing three clinics ring the next one instead
- Enquiries come in overnight and sit unanswered until the morning
- No record of who called, what they wanted, or what was missed
With Kytona
Every call answered and booked in
- Every after-hours and missed call is answered in a natural British voice
- Patients are qualified and booked straight into your Pabau calendar
- High-intent callers are captured before they reach a competitor
- You open up to consultations already in the diary, with references
- Full transcript and summary saved for every single call
The calls behind every booking
The treatments your patients are calling to book.
Every missed call is a consultation that didn't get booked. A facial, a skin programme, a treatment journey worth far more than the call itself. Kytona makes sure the phone is always answered.
Every ring is a treatment journey worth booking.
Books straight into the calendar you already use.
No new dashboard for your team to learn. The agent checks live availability and writes the confirmed consultation directly into Pabau, with a reference for the patient.
- Writes confirmed consultations directly into Pabau
- Checks real availability before offering a slot, so no double-bookings
- Transcript and call summary saved for every call
Data flow
Works with Pabau · Cliniko · Fresha · Aesthetic Record
From phone call to booked consultation
How it works
Tell us about your clinic
We learn your treatments, your opening hours, your consultation types, and how you want patients handled. We build the agent around your clinic.
Bring: your Pabau login + the consultations you want booked
We build it and set up forwarding
Your own answering line on a UK number, wired to your phone's after-hours and unanswered-call forwarding, booking into Pabau. We test it before it goes live.
Live in 3 to 5 days. We handle the whole setup.
We monitor every call
This isn't set-and-forget. We review transcripts, refine the script, and are on hand whenever something needs adjusting. You just see the bookings.
Fallback: if it can't book, it captures a callback for your team
Simple, transparent pricing.
£500 setup + £299/mo
Your own 24/7 answering line, built around your clinic, booking into Pabau. Fully managed by us.
Setup fee covers booking-system integration, call-forwarding setup, and script configuration.
Monthly rolling, cancel anytime. One recovered after-hours consultation usually covers the whole month.